Beautiful JP Nails

Business Profile of Beautiful JP Nails, Belmont Buildings, 2 High Street, Crowborough, Crowborough. Here you will find detailed information about Beautiful JP Nails: postcode, address, phone number, fax, opening times, customer reviews, photos, videos, directions, map and more.


Establishment   Beauty salon   Hair care  

Belmont Buildings
2 High Street
East Sussex TN6 2QB
United Kingdom
Get directions

+44 1892 660208

Opening hours

Monday 10:00am — 06:00pm
Tuesday 10:00am — 06:00pm
Wednesday 10:00am — 06:00pm
Thursday 10:00am — 06:00pm
Friday 09:30am — 06:00pm
Saturday 09:30am — 06:00pm

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Reviews of Beautiful JP Nails

    Sam Malins Added June 17, 2019
    Very bad customer service, rude and incompetent staff!

    Went in 2 weeks after having my nails done with gels after having a problem of them changing shade and going all mottled looking 10 days after having them done. I was too busy to go in in between and therefore they assumed I was trying to get a free manicure 2 weeks after.

    They were disinterested in listening to my complaint, talked over me, were very rude and aggressive in tone even though I was calm and did not raise my voice.

    They continually tried to blame me and said I must have used a cleaning product that would have altered the shade and refused to acknowledge it could even be their fault or a poor polish at all.

    A separate issue occurred when I mentioned one had chipped 3 days after having it done and they compromised by redoing this 1 nail. Even at that point still blaming me saying the nail is probably broken underneath which it was not. They then replaced it with a light pink not light grey that they thought was the same shade - incompetent staff!!!

    They also tried to make me feel less valued as a customer as I am not a regular customer and the lady mocked me behind my back (when I could fully hear her talking to herself at the counter) when I said the reason I was in, was to look smart for upcoming interviews (she was talking to herself at the counter mumbling about 'an interview'). I shall not be returning and nor should you. Please support other local businesses in Crowborough instead such as Rockasalon with much nicer staff.

    I do not want to turn this into a race issue but if Chinese people are to run businesses in England they should learn English common courtesy and our way of customer service.

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